Returns

  RETURN POLICY

Creating beautiful products at affordable prices is what we do best.

If for some reason you're unhappy with your purchase, or you would like to arrange a return or refund, we'll do everything we can to make this process quick and simple.

And we're always happy to chat. You can contact us at any time with queries, concerns, compliments (we love those!) or product feedback and reviews. Thanks for shopping www.silkkaftans.com

REFUNDS

All of the items featured on silkkaftans.com can be returned to silkkaftans.com  within 5 days of receipt. The voluntary right of return only applies to non-faulty items that are in their original condition, have not been worn, altered or washed; with all tags attached.

In case of a return, we will refund the money onto your account/credit card. Potential losses due to currency fluctuations will not be refunded.

Refund done usually within 15 working days from the date we receive your returned item. To simplify the process, your refund will be issued using your original payment method.

 

PLEASE NOTE

You must request a return authorization number from us within 5 business days after receiving your order.

Once we receive your package, it can take 5-10 business days to process your refund/store credit.

If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we can offer you alternate options.

EMAIL Silk kaftans

We always love to hear from you. If you have any questions, please email us at sakheekaftans@gmail.com

 

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