FAQs

1. What are the size of kaftans?

    All kaftans are One size fits all.

 

2. Is the kaftans are fits to plus size?

    Yes, Kaftans come from small to 8XL.

 

3. Is customization possible?

    Yes, customization is possible. I offer a free customization service. Please ask for shortened length and anything else.

 

4. If I order now when I get my kaftan?

   I use DHL express/ FedEx priority for shipping. You will get your order in next 3 to 5 days time.

 

5. Is Express shipping possible?

    Yes, All kaftans are shipped with free express shipping via DHL Express and Fedex Priority.

 

6. Shipping Information

     With your shipping confirmation you will receive a tracking number with which you can track the status of your order online. 

  

7. What About Custom duties?

    Custom duties pay by buyer, If you ask I will ship as Gift.

 

8. Payment & Buyer Protection

    All Order's cover with PayPal Buyer protection

 

9. I do not have PayPal Account. How can I pay?

   PayPal account is not compulsory for purchase . You can buy with your  Credit/Debit Card, Via Stripe

 

10. Do you accept wholesale order?

    Yes, kindly email your wholesale inquiry at silkkaftans.com@gmail.com

 

11. Do you have retail store?

    No,We do not have any retail store. We are online only.

 

12. Cancel Order

   After purchase & before shipment you can cancel order.